TERMS OF USE

Terms of use


Effective Date: 14 March 2026

Welcome to directory9.net. These Terms of Use (“Agreement”) form a binding legal contract between you or your company (“You” or “Your”) and directory9 (“directory9,” “we,” “our,” or “us”), governing your use of our website and services (“Website” and “Services”).

By accessing or using the Website, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not use the Website or Services.
 



1. Valid Email Address Required

All users must provide a valid and regularly monitored email address during registration. This email address must have correctly configured DNS records for MX, SPF, DKIM, and DMARC, which are required to verify email identity and ensure deliverability.  Email Requirements Explained

Providing an invalid or misconfigured email—especially one that causes bounce-backs—may result in account suspension or removal without notice. Bounce-backs negatively affect our mail server’s reputation and may hinder the delivery of important platform communications.


2. Invalid or Unmonitored Email Addresses

Providing a disposable email address with no MX Record, fake, inactive, or rarely checked email address—or failing to monitor your inbox for over 30 days—may result in your listing or account being suspended without notice.


3. Free Listing Policy

Each business is entitled to only one free listing that includes:

Multiple free listings for the same business will be removed. To maintain the integrity and fairness of our platform, each business is permitted only one free listing. Creating additional listings for the same business — even if using a different business name, phone number, email address, or other contact details — is considered a duplicate. You may maintain more than one listing only if each represents a completely separate business with its own unique name, contact information, main content, and operations. Duplicate listings can mislead users, clutter and distort search results, and harm the accuracy, trustworthiness, and visibility of our directory in both internal and external search engines. All duplicates may be removed without notice.


4. Accuracy and Structure of Submitted Information

Providing an invalid, incorrect, or improperly formatted email address may result in the suspension of your listing or account without notice. This includes, but is not limited to:

Additionally, submitting incorrect information in the wrong fields, such as:

This may result in the immediate removal of your listing from the platform without prior notice.

A valid, actively monitored email address is essential for account verification, important notifications, and security alerts. Failure to maintain a working email address compromises communication and the reliability of our platform and may lead to immediate suspension.


5. Privacy Policy

By using the Website, you consent to the collection and use of your information as described in our Privacy Policy. You should review this regularly for updates.


6. Changes to Terms and Policy

We may modify these Terms or our Privacy Policy at any time. Changes take effect upon posting. Continued use of the Website constitutes acceptance of the revised terms.


7. Eligibility

You must be at least 16 years old and legally permitted to enter into contracts. If using on behalf of a company, you must be authorized to represent it.


8. License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Website. Reproduction, resale, or commercial use without our written consent is prohibited.


9. Account Security

If issued login credentials, you are responsible for keeping them confidential. Notify us immediately of unauthorized use or security breaches. We are not liable for misuse of your account.


10. Communication Consent

By using the Website, you consent to receive service emails and optional promotional messages. You can unsubscribe from promotional content at any time.


11. Paid Services & Renewals

All paid services must be prepaid. Some services renew automatically unless cancelled in advance. Fees are non-refundable. See the Website for current pricing and policies.


12. Entity Information Accuracy

You agree to provide accurate information regarding your business and associated officers. We do not verify or guarantee third-party or user-submitted data.


13. Profile Claims

You may only claim a business profile if authorized to do so. Some profile data may remain visible to users or subscribers even after hiding it from public view.


14. User-Submitted Content

You retain ownership of your content but grant us a license to use, display, and promote it. You are responsible for ensuring your content does not violate any laws or third-party rights.


15. Prohibited Content and Behavior

You may not upload, submit, or promote false, offensive, illegal, or unethical content on Directory9. This includes, but is not limited to:

We reserve the right to remove such content and suspend accounts that violate these standards or legal obligations. Users found submitting prohibited content may have their listings and accounts removed without notice, and in some cases, may be subject to legal action.


16. Defamation and Liability

You are solely responsible for any defamatory or legally actionable content you post. We are not liable for user-generated content.


17. Third-Party Websites

We are not responsible for the privacy, content, or practices of third-party websites linked from our Website. Visit them at your own risk.


18. Intellectual Property

All directory9™ content and branding is protected by intellectual property laws. Unauthorized use is prohibited. You may not infringe on the copyrights or trademarks of others.


19. DMCA Compliance

We comply with the DMCA. If you believe your content has been used improperly, contact us via the Website with the required documentation.


20. Limitation of Liability

We provide the Website “as-is.” We are not liable for any damages or losses arising from your use, including data loss or service interruptions.


21. Indemnification

You agree to defend and indemnify directory9 against all claims arising from your use of the Website, violation of these Terms, or breach of any laws.


22. Governing Law & Arbitration

These Terms are governed by the laws of New Zealand. Any disputes will be resolved through binding arbitration via the New Zealand International Arbitration Centre (NZIAC). You waive your right to participate in class actions.


23. Termination

We reserve the right to suspend or terminate your account at our discretion, without notice, for violations of these Terms or applicable laws.


24. Notices

All legal notices must be provided in writing. We may contact you using the most recent email address you provided.


25. Entire Agreement

These Terms, along with our Privacy Policy, represent the complete agreement between you and directory9™ regarding your use of the Website.



Thank you for using directory9™. If you have any questions, please contact us.